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Setting Up Apple Remote Desktop
Pages: 1, 2

Administrator Installation

Once the administrator package is installed, you can find the Remote Desktop icon in the Applications folder (see Figure 6).

Locating the Remote Desktop administrator application in the Applications folder
Figure 6. Locating the Remote Desktop administrator application in the Applications folder

Double-click on the Remote Desktop to launch Apple Remote Desktop. If you're using the application for the first time, you'll see the following prompt, as shown in Figure 7. Click on the Add Computers Now button to search for all of the Macs that you want to remotely administer.

Adding computers to administer.
Figure 7. Adding computers to administer

You can click on the Search... button to find Macs to administer. You can search all computers on the local network, or search using a range of IP addresses. To add a Mac, click on the Add >> button and you will be prompted for a user name and password. This username is what you have configured earlier on the client to allow for administration (see Figure 8).

Searching for computers to administer.
Figure 8. Searching for computers to administer

Once the computers are added, you should see the Computer Status window as shown in Figure 9.

The Computer Status window.
Figure 9. The Computer Status window.

You can observe what the remote computer is doing by clicking on the Observe button. In my case, the screen of the remote computer is displayed in a window (currently surfing web sites using Safari) (see Figure 10). This feature is useful if you want to monitor the kind of activity taking place on the user's computer, such as in a classroom environment:

Observing a remote computer.
Figure 10. Observing a remote computer

If you want to remotely control the Mac, you should click on the Control button. Once you do that, you will be able to use your mouse to control the Mac remotely. This feature is useful when you need to remotely administer multiple Macs, such as when installing new applications or updates.

In some cases, you may want to show the remote user how to perform a certain action. To do so, you may want to broadcast your own screen to the remote user. In this case, you click the Share Screen button to show the remote user your own screen.

You can also lock the screen of the remote computer by clicking the Lock Screen button (see Figure 11). The remote Mac's screen will then be locked, displaying the locked screen message.

Locking a remote screen.
Figure 11. Locking a remote screen

To chat with the remote user, click on the Text Chat button (see Figure 12).

Chatting with a remote user.
Figure 12. Chatting with a remote user

The Sleep and Wake Up buttons force the remote computer to sleep and wake up, respectively. You can also copy files between the client and the remote computer using the Copy Items button.

Under the Report item in the main menu, you can perform a software search on the remote computer using the Software Search... menu item (see Figure 13).

Searching for software on a remote computer.
Figure 13. Searching for software on a remote computer

You can also gather detailed information about the remote computer using the System Information... menu item (see Figure 14).

Selecting options to report
Figure 14. Selecting options to report

The information gathered will then be displayed in the System Information Report window (see Figure 15).

Viewing the System Information report
Figure 15. Viewing the System Information report

Final Thoughts

Apple Remote Desktop is a really cool addition to your admin toolbox if you need to maintain a large number of Macs. However, my own gripe is that it is not included in Panther itself; instead you need to pay quite a tidy sum ($499) for an unlimited license. But budget concerns aside, I am definitely impressed with how well it works!

Wei-Meng Lee (Microsoft MVP) http://weimenglee.blogspot.com is a technologist and founder of Developer Learning Solutions http://www.developerlearningsolutions.com, a technology company specializing in hands-on training on the latest Microsoft technologies.


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